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Regarding shipping, our store promises a 7-day no-reason return and exchange policy.If the return or exchange is due to a quality issue with the product, we will bear the return shipping costs. Regarding returns and exchanges, under normal circumstances, customers who place an order and make payment before 4 PM will have their order shipped on the same day; customers who place an order and make payment after 4 PM will have their order shipped the next day. Due to the high volume of customer inquiries, responses on Wangwang may be intermittent or delayed, which is not a customer service attitude issue. We kindly ask for your understanding. It is recommended to inform customer service of the product number, color, and link before making inquiries, to confirm availability and for further consultation. Thank you for your cooperation! In case of a public holiday, we will notify you of the rest time in advance.