Terms & Conditions

Version: V1.1 Effective Date: 4 September 2026

Section 1. Acceptance of Terms & Contracting Entity

By using our App or our Website (each as defined below), you are agreeing to comply with and be bound by our Terms & Conditions and our privacy policy. Throughout these Terms & Conditions we will refer to ourselves as Voghion, “we”, “us” and “our” meaning Voghion.

For purposes of these Terms: “App” means Voghion's mobile application(s); “Website” means Voghion's website(s), including voghion.com and its regional and country-specific domains (including us.voghion.com and uk.voghion.com); and the App and the Website are together referred to as the “Platform.” These Terms apply equally to your access to and use of the Service through the App and through the Website, and, unless the context clearly requires otherwise, any reference in these Terms to the “App,” the “site,” or the “Website” is a reference to the Platform generally.

We reserve the right to change these Terms & Conditions at any time. Any such changes will take effect when posted on the App and it is your responsibility to read the Terms & Conditions on each occasion you use this App. By using our App and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

The entity contracting with you, and the law governing these Terms, vary depending on your place of residence as follows: if you reside in the United States, these Terms are concluded with FASHION COSMOS INC. (8 The Green, Ste A, Dover, Delaware, USA) and are governed by the laws of the State of Delaware, United States; if you reside in the European Economic Area or Switzerland, these Terms are concluded with Aries Network Limited and are governed by the laws of Ireland (or such other EU Member State as identified in the applicable country-specific terms); if you reside in the United Kingdom, these Terms are concluded with Aries Network Limited and are governed by the laws of England and Wales. If you reside in any other country or region, these Terms are concluded with Aries Network Limited and are governed by the laws of Ireland, without prejudice to any mandatory consumer-protection provisions of your country of residence. In each case, Voghion's website is operated on behalf of the relevant contracting entity by Shanghai Zhanghao Trading Co., Ltd, which acts solely as website operator and service provider and is not itself a party to these Terms. Where you are a consumer, nothing in these Terms removes the protection afforded to you by the mandatory laws of your country of residence. See also Section 31 (Governing Law and Dispute Resolution by Region) for the dispute-resolution mechanism applicable to your region.

Section 2. Online Store Terms

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the parent or legal guardian of a minor dependent and have given us your consent to allow that minor dependent to use this site. A minor dependent may use the site only under the account, and with the consent and supervision, of a parent or legal guardian, and, in any event, no user under the minimum age set out below may use the site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Service.

Our Service is not directed to, and you may not use the Service if you are under 13 years of age (or the applicable minimum age in your jurisdiction). In the European Economic Area, the processing of personal data of children under the age of digital consent (13 to 16 years depending on Member State) requires parental consent in accordance with applicable law. In the United States, we do not knowingly collect personal information from children under 13. If you permit a minor dependent to use the site, you are responsible for their conduct and for ensuring such use complies with these Terms. See Section 29 (Minors and Children's Privacy) for further detail on our handling of minors' data; in the event of any inconsistency between this Section 2 and Section 29, Section 29 governs.

Section 3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5. Products

Certain products or services may be available exclusively online through the App. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy set out in Section 14 (Delivery and Rights).

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy in Section 14 (Delivery and Rights).

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. You may not use another person's account without authorization, and you may not register or use multiple accounts to evade moderation, enforcement, or platform controls. Registering or using multiple accounts for this purpose is also a violation of Section 17(m) (Prohibited Uses – review manipulation and coordinated inauthentic behavior) and may be enforced accordingly.

Section 7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the App (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.

Section 8. Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party Apps that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Apps, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Apps. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example competition entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms & Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related App. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

For the avoidance of doubt, the grant of rights in this section is subject to and supplemented by Section 27 (User-Generated Content License). Any “comments” you submit under this Section 9 constitute “User Content” for purposes of, and are licensed to us on the terms of, Section 27. Except as expressly granted, you retain all ownership rights in the content you submit, and no ownership is transferred to us by virtue of this section.

Section 10. Community Features and Community Guidelines

Voghion may make available community features and user-facing engagement tools, including without limitation product reviews and ratings, seller or merchant feedback, questions and answers, comments, photos, videos, creator or influencer content, affiliate or promotional content, reports, complaints, and other user-generated or publicly visible submissions (collectively, “Community Features”).

Your access to and use of any Community Features are subject to these Terms & Conditions, our Privacy Policy, and our Community Guidelines, as updated from time to time. By posting, submitting, uploading, publishing, transmitting, promoting, or otherwise making any content available through any Community Feature, you agree to comply with the Community Guidelines and any additional rules or policies applicable to the relevant feature, program, or service. The Community Guidelines are incorporated into these Terms by reference and form part of these Terms; in the event of a direct conflict between the Community Guidelines and these Terms on a matter the Community Guidelines expressly address, the Community Guidelines control for that matter.

Without limiting any other rights or remedies available to Voghion, if we determine, in our sole discretion to the extent permitted by applicable law, that any content, activity, or conduct violates our Community Guidelines, these Terms & Conditions, any applicable policy, or applicable law, we may remove, restrict, disable access to, demote, withhold, label, or refuse to publish such content; limit your ability to use Community Features; suspend or terminate your account; remove related listings, promotions, or program participation; and take any other enforcement action we consider necessary or appropriate to protect the platform, our users, third parties, or the integrity of our services.

The Community Guidelines apply to all users of Community Features, including customers, visitors, merchants, sellers, brands, creators, influencers, affiliates, service providers, and other content contributors.

Where we remove or restrict content or accounts, we will, to the extent required by applicable law, provide you with a statement of reasons and an opportunity to lodge an internal complaint or appeal through the channels described in our Community Guidelines, within the time limits set out in the Community Guidelines and, in any event, within the time limits required by applicable law. We will not process the personal data of users we reasonably know to be minors for the purpose of personalized advertising. Voghion will separately publish on the platform specific content review rules for short videos and live streams (including the Short Video Content Review Rules and the Live Streaming Content Review Rules), which form an integral part of the Community Guidelines and must be complied with by all users, and which are likewise incorporated into these Terms by reference.

Section 11. Intellectual Property

11.1 Platform Content. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this App shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorized by us or our licensor. All rights on this App are owned by Voghion. The App is for personal and non-commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this App; all the content on the App including illustrations, accessories and all graphic design are subject to trademark and copyright and other intellectual property rights held by Voghion.

11.2 Voghion Marks. The “Voghion” mark and other word and/or figurative marks, icons, graphics, designs, and logos associated therewith (collectively the “Voghion Marks”) are the exclusive property of Voghion and/or its affiliates. You acknowledge that you have no right, title, or interest in or to the Voghion Marks, and you may not use, reproduce, or reference the Voghion Marks in any manner without Voghion's prior written permission.

11.3 Seller Marks. The respective trademarks of the sellers and other related trademarks, service marks, icons, graphics, word marks, designs, and logos (collectively the “Seller Marks”) are owned by the relevant seller or its affiliates. You do not have, and will not acquire, any right, title, or interest in or to any Seller Marks. You may not market or distribute products or offer services under or by reference to, or otherwise use or reproduce, any Seller Marks without the relevant seller's prior written permission.

11.4 User-Generated Content. The preceding paragraphs apply to content and materials owned by Voghion or its licensors, and do not apply to user-generated content you submit, ownership of which you retain in accordance with Section 27 (User-Generated Content License). You must not use any content or information for commercial purposes except as expressly permitted.

11.5 Products and Products Content Intellectual Property Infringements. Voghion is not responsible for possible intellectual property infringements of any product listed by sellers, nor required to actively monitor or seek out infringing content. Rights holders may submit infringement notices in accordance with Section 28 (Intellectual Property Infringement and Notice-and-Takedown).

Section 12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please visit our Privacy Policy page.

Our processing of your personal data is carried out in accordance with our Privacy Policy and, where applicable, the EU General Data Protection Regulation (Regulation (EU) 2016/679), the UK GDPR, and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), and other applicable U.S. state privacy laws. You may exercise your rights of access, rectification, erasure, restriction, portability, and objection by contacting us at the address provided in our Privacy Policy or in Section 26 below.

Where the CCPA applies to you, you also have the right to opt out of the “sale” or “sharing” of your personal information and the right to limit the use of your sensitive personal information, and we will not discriminate against you for exercising any of these rights. To exercise these rights, or to designate an authorized agent to act on your behalf, please contact us using the details provided in our Privacy Policy or in Section 26 below.

Section 13. Payments

Transactions are charged at the time the goods are ordered. Once your order has been placed you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved. By submitting an order through our site, you are confirming that the payment details provided on your order are valid and correct.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this at the check-out stage, or shortly after placing your order. Unfortunately, Promo Codes may not be applied to items already included in a sale or discount period, as further described in Section 15 (Promo Codes).

Section 14. Delivery and Rights

We will make every effort to deliver goods within the estimated time scales; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.

In the event that you are not entirely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt as well as a copy of your dispatch note. We will issue a full refund on receipt. Except where a product is faulty, not as described, or applicable law requires the return to be free of charge, you are responsible for the cost of returning the item to us.

For consumers in the European Economic Area and the United Kingdom, this return policy is provided in addition to, and does not replace, your statutory right of withdrawal under the EU Consumer Rights Directive (2011/83/EU) and equivalent UK legislation, which entitles you to cancel your order within 14 calendar days of receipt without giving any reason, subject to the statutory exceptions (including sealed goods unsealed after delivery for health or hygiene reasons, and made-to-order or personalized items). Except where a product is faulty, not as described, or applicable law requires the return to be free of charge, you are responsible for the cost of returning the item to us.

Section 15. Promo Codes

From time to time, we may offer promotional discount codes ("Promo Codes") to reward customer loyalty. Promo Codes may be distributed through social media, email, or other Voghion channels.

Unless otherwise stated, Promo Codes cannot be used with products that are not Voghion's own-brand products or with Sale items. Only one Promo Code may be used per order, and Promo Codes are single-use unless otherwise stated.

Promo Codes are intended solely for the recipient's use and must not be shared, resold, or publicly redistributed. If we become aware of fraudulent or unauthorized use of a Promo Code, we may cancel or suspend the Promo Code and, where appropriate, suspend or terminate the associated account.

Section 16. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related App is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related App, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related App, should be taken to indicate that all information in the Service or on any related App has been modified or updated.

Section 17. Prohibited Uses

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related App, other Apps, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related App, other Apps, or the Internet. We reserve the right to terminate your use of the Service or any related App for violating any of the prohibited uses.

You are further prohibited from: (l) posting, offering, or directing users to off-platform transactions or external channels in a manner that circumvents Voghion's payment, fee, or dispute-resolution mechanisms; (m) engaging in review manipulation, fake engagement, or coordinated inauthentic behavior; (n) publishing misleading AI-generated or synthetic content without the disclosure required by our Community Guidelines; or (o) otherwise violating our Community Guidelines. Content and conduct that violate this section may be removed or restricted, and your account may be suspended or terminated, in accordance with our Community Guidelines and applicable law.

Section 18. Disclaimer of Warranties; Limitation of Liability

Where expressly stated on the relevant product listing, we offer a 1-year warranty on certain Voghion own-brand products. This warranty does not extend to products sold by third-party sellers on the Platform, who remain solely responsible for any warranty applicable to their own products, consistent with Section 32 (Platform Intermediary Status). For more details on which products carry a Voghion warranty, please contact customer@voghion.com. This warranty is in addition to, and does not limit or replace, any statutory legal guarantee or warranty rights that cannot be excluded or limited under applicable law, including the minimum two-year legal guarantee of conformity available to consumers in the European Economic Area under Directive (EU) 2019/771 and the statutory rights available to consumers in the United Kingdom under the Consumer Rights Act 2015.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Voghion, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. To the extent permitted by applicable law, Voghion's aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to Voghion for the product or service giving rise to the claim in the twelve (12) months preceding the event giving rise to liability.

To the extent consistent with the preceding paragraph and applicable law, Voghion acts as a neutral intermediary with respect to user-generated content and is not responsible for, and does not endorse, any content posted by users. Nothing in this section limits or excludes any liability that cannot be limited or excluded under mandatory applicable law (including, in the European Economic Area, liability for death or personal injury caused by negligence, or liability under mandatory consumer protection law).

Section 19. Indemnification

You agree to indemnify, defend and hold harmless Voghion and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 20. Severability

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions; such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 21. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

We may also suspend or terminate your account, or restrict access to Community Features, where you repeatedly or seriously violate our Community Guidelines or where we are required to do so by applicable law. Upon termination, we may retain or remove content in accordance with applicable law and our data retention policy. Where required by applicable law, you may appeal a suspension or termination through the channels described in our Community Guidelines.

Section 22. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

These Terms & Conditions and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

Section 23. Changes to Terms & Conditions

You can review the most current version of these Terms & Conditions at any time on the Platform.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our App. It is your responsibility to check our App periodically for changes. Your continued use of or access to our App or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

Section 24. Offers

We participate in offers with third-party Apps. These offers will be subject to our third-party partners' Terms & Conditions as well so please adhere to them as well.

Voghion may offer you the possibility to win vouchers, coupons, or participate in promotions through participation in different games (“Online Games”) that may be offered from time to time on the platform. The Online Games are free of charge and are subject to additional terms of use (“Games Rules”) specific to each game. Please ensure that you review and accept any such Games Rules before you start playing an Online Game. Where required by applicable law, no purchase is necessary to enter, and an alternative free method of entry will be provided.

Section 25. Statement

This is the sole official website of Voghion. We do not authorize any third-party websites, platforms, or channels to distribute, sell, or represent our products/services. Consumers and users are strongly advised to verify the authenticity of the website and exercise caution to avoid unauthorized or fraudulent sources. For legitimate products/services, please access them exclusively through this official website or our verified channels.

Section 26. Contact Information

Questions about the Terms & Conditions should be sent to us at customer@voghion.com

For users residing in the United States: Website Operator: Shanghai Zhanghao Trading Co., Ltd Website Owner: FASHION COSMOS INC. Address: 8 The Green, Ste A, Dover, Delaware, USA (This is not a return address)

For users residing in the European Economic Area, Switzerland, or the United Kingdom: Website Operator: Shanghai Zhanghao Trading Co., Ltd; Website Owner: Aries Network Limited. The registered office and contact details of Aries Network Limited applicable to your country are set out in our Privacy Policy and in the applicable country-specific terms available at uk.voghion.com/terms-conditions.

For copyright infringement notifications under the Digital Millennium Copyright Act (DMCA), please contact our designated Copyright Agent at copyright@voghion.com. For matters relating to the EU Digital Services Act (including content removal notices and complaints), please contact our EU point of contact at dsa@voghion.com. Our EU representative, where applicable, is identified in our Privacy Policy.

Section 27. User-Generated Content License

By posting, uploading, submitting, or otherwise making available any content (including text, images, videos, livestreams, reviews, ratings, comments, and profile information) through the Service or any Community Feature (“User Content”), you grant to Voghion a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, and otherwise exploit such User Content in any media or format, in connection with operating, promoting, and improving the Service, including for the purpose of training or improving our automated content-moderation and recommendation systems. Where required by applicable law (including Regulation (EU) 2024/1689, the EU AI Act), we will provide appropriate transparency regarding, and where required will separately request consent for, any use of User Content to train generative artificial intelligence systems, which is distinct from the automated content-moderation and recommendation systems referenced above.

You represent and warrant that: (a) you own or have obtained all necessary rights and licenses in the User Content; (b) the User Content does not infringe any third-party rights; and (c) the User Content is accurate where it makes factual claims. You retain ownership of your User Content. This license is perpetual and irrevocable to the extent permitted by law, but may be terminated earlier in respect of content you delete, provided that Voghion may retain copies as necessary for legal compliance, security, or the integrity of the Service.

Section 28. Intellectual Property Infringement and Notice-and-Takedown

Voghion respects the intellectual property rights of others and expects its users to do the same. If you believe that content available on or through the Service infringes your copyright, you may submit a notification of claimed infringement to our designated Copyright Agent (copyright@voghion.com) containing the information required by 17 U.S.C. § 512(c)(3), including: identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief, and a statement under penalty of perjury that the information is accurate.

Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material and notify the affected user. A user who believes their content was removed in error may submit a counter-notification as provided by 17 U.S.C. § 512(g). We may terminate the accounts of repeat infringers in appropriate circumstances.

In the European Union, users may also notify us of allegedly illegal content through the notice mechanism referred to in Article 16 of Regulation (EU) 2022/2065, and we will act on such notices in accordance with that Regulation.

Section 29. Minors and Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information in accordance with the Children's Online Privacy Protection Act (COPPA) and applicable law.

In the European Economic Area and the United Kingdom, where consent is the lawful basis for processing, the processing of a child's personal data is lawful only where the child is at least the age of digital consent (13 to 16 years depending on Member State) or consent is given or authorized by the holder of parental responsibility. We will not knowingly process the personal data of users we reasonably know to be minors for the purpose of personalized advertising.

Section 30. Commercial Content Disclosure

Where you post or publish content that promotes or endorses a product, brand, or service in exchange for compensation, free products, discounts, or any other benefit, or where you otherwise have a material connection to the promoted product, brand, or service, you must clearly and conspicuously disclose that material connection in a manner that is understandable to users, in accordance with applicable advertising and consumer protection law.

Such disclosure must be made in a clear and unambiguous manner, proximate to the endorsement, and must not be hidden, buried in hashtags, or otherwise difficult to perceive. You may not falsely present advertising or sponsored content as independent consumer opinion.

Section 31. Governing Law and Dispute Resolution by Region

For users residing in the United States, these Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, and any dispute shall be resolved by binding individual arbitration in accordance with the rules set out in this section, except that either party may seek injunctive relief in a court of competent jurisdiction. To the fullest extent permitted by law, you waive any right to participate in a class action or class-wide arbitration. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, except that either party may instead elect small-claims court where the dispute qualifies. Before commencing arbitration, you and Voghion agree to first contact the other party (Voghion at customer@voghion.com) and attempt in good faith to resolve the dispute informally for at least 60 days. You may opt out of this arbitration agreement by sending written notice to the address in Section 26 within 30 days of the date you first agreed to these Terms; opting out does not affect any other provision of these Terms.

For users residing in the European Economic Area, Switzerland, or the United Kingdom, these Terms are governed by the laws of Ireland (EEA/Switzerland) or England and Wales (UK) as identified in Section 1, without prejudice to any mandatory consumer protection provisions of your country of residence, and any dispute may be brought before the competent courts of your country of residence. The European Commission's Online Dispute Resolution platform was permanently discontinued on 20 July 2025; European consumers may instead consult the list of certified national consumer dispute-resolution bodies maintained by the European Commission and, where applicable, the out-of-court dispute settlement body referred to in Article 21 of Regulation (EU) 2022/2065.

For users residing outside the United States, the European Economic Area, Switzerland, and the United Kingdom, these Terms are governed by the laws of Ireland as identified in Section 1, without prejudice to any mandatory consumer-protection provisions of your country of residence, and any dispute may be brought before the competent courts of Ireland or, where mandatory local law entitles you to do so, the competent courts of your own country of residence.

Section 32. Platform Intermediary Status

Voghion provides an online intermediary service that enables users to browse, purchase, and interact. Where products are supplied by third-party sellers, the contract of sale is between you and the relevant seller, and Voghion is not a party to that contract. Where content is posted by users, Voghion acts as a hosting intermediary in respect of that user-generated content.

Voghion is not responsible for user-generated content posted by users unless it has actual knowledge of illegal content or, in respect of claims for damages, has failed to act expeditiously to remove or disable access upon obtaining such knowledge, in accordance with applicable law. Voghion's liability in respect of user-generated content is limited to the extent provided by applicable law, including Section 230 of the US Communications Decency Act and Articles 4 to 8 of Regulation (EU) 2022/2065.

Section 33. Electronic Communications

By using the Service or communicating with us electronically, you consent to receive communications from us electronically, including by email or by posting notices on the App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive marketing communications at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Section 34. Force Majeure

Voghion shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including without limitation acts of God, natural disaster, pandemic, war, terrorism, riot, embargo, act of civil or military authority, fire, flood, strike or other labor disturbance, power or telecommunications failure, customs delay, or failure of third-party carriers, payment processors, or suppliers. Performance will resume as soon as reasonably practicable once the relevant circumstances cease.

Section 35. Import Duties, Taxes, and Customs Clearance

Because Voghion facilitates cross-border transactions, products you order may be shipped to you from outside your country of residence. Depending on the destination country and the value and nature of the goods, your order may be subject to import duties, customs fees, value-added tax (VAT), goods and services tax (GST), or other taxes and charges levied by the destination country, which are separate from and additional to the purchase price and shipping fees shown at checkout.

Where such charges are not collected by Voghion or a seller at checkout, they are the responsibility of the recipient and may be collected by the customs authority, postal service, or carrier prior to or upon delivery. You are responsible for complying with all customs, import, and export laws and regulations of the destination country, and Voghion is not responsible for delays, seizures, or additional charges resulting from customs processing.

Section 36. Currency, Payment Processing, and Card Fees

Prices displayed on the App may be shown in a currency other than your payment card's billing currency. Where this occurs, your card issuer or payment provider will convert the charge into your billing currency at its prevailing exchange rate and may apply a foreign transaction or currency-conversion fee; Voghion is not responsible for such fees or for exchange-rate fluctuations between the time of order and the time of settlement.

Payment processing is provided by third-party payment processors, and your use of such services is subject to their applicable terms and privacy practices.

Section 37. Export Control and Trade Sanctions Compliance

You may not use, export, re-export, or import products obtained through the Service in violation of any applicable export control or trade sanctions laws, including those of the United States, the European Union, the United Kingdom, and your country of residence. You represent that you are not located in, under the control of, or a national or resident of any country or region subject to comprehensive trade sanctions, and that you are not identified on any restricted-party or denied-persons list maintained by a competent governmental authority.

Section 38. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under these Terms, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, provided that any such assignment does not diminish the mandatory consumer protection rights available to you under applicable law.

Section 39. Notices

Except as otherwise stated in these Terms, any notice to Voghion must be sent to the contact address identified in Section 26. We may provide notice to you using the email address or other contact information associated with your account, or by posting notices on the App. Notices sent by email or posted on the App will be deemed given and received on the date sent or posted, subject to applicable law.

Section 40. Language of These Terms

These Terms may be made available in languages other than English for your convenience. In the event of any conflict or inconsistency between the English version and a translated version, the English version shall prevail to the extent permitted by applicable law; where applicable law requires a local-language version to govern for consumers in your jurisdiction, that local-language version will control to that extent.