Contact Voghion
Need help with shopping on Voghion? Contact our customer support team for assistance with orders, shipping, tracking, returns, refunds, payments, account issues or any other marketplace-related questions.
Customer Support Contact Details
- Email:
- customer@voghion.com
What Can Voghion Customer Support Help With?
- Shopping on the Voghion marketplace
- Product or order questions
- Order status
- Shipping notifications, delivery and tracking
- Return requests
- Refund requests
- Payment questions
- General customer service concerns
When contacting customer support about an existing order, include the relevant order information so the team can review your request.
Shipping Support
For shipping fees, free-shipping requirements, supported destinations, processing times and special delivery services, review the Shipping Policy. If you have not received a shipping notification within 5 business days , please email customer@voghion.com.
Return Support
Before sending an item back, submit a return request through your Voghion account and wait for authorisation. The return address will be provided after the request has been approved; unauthorised returns will not be accepted. For complete return requirements, review the Return Policy.
Refund Support
Refund eligibility and processing time depend on whether an order has been shipped or delivered. For details, review the Refund Policy.
Payment Information
For the payment options supported by Voghion, review the Payment Methods page.
Company and Legal Information
For website ownership, operation and other legal information, please visit the Imprint.
Other Support Resources
You can also use the Voghion Support Center and FAQ for additional shopping and account information.
About Voghion
Founded in 2021, Voghion is a London-based online marketplace serving shoppers across the UK, Europe and more than 40 countries worldwide. To learn more about the marketplace, product categories, supplier network and brand collaborations, please visit About Voghion.
