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[Notice for Win win Customers] Our company strives to provide customers with high-quality and affordable products to meet their needs. Our toys are of good quality and reasonable price, exceeding the value for money. Some buyers may feel that the workmanship is rough, flawed, the material is not good, and it is different from what they imagined after receiving the goods. However, these are not quality issues. No matter what, nothing is perfect. Buyers who are too picky should take a detour. Our pictures are all taken of real objects, and all dimensions are measured manually. A 1-2cm error is normal. 【 Shipping Instructions 】 Our store has a large shipment volume, and due to the fast delivery of toy products, there are often product shortages. Therefore, we cannot rule out the possibility of some products being out of stock after placing an order. Therefore, a delivery time of two to three days is normal, and we will try our best to arrange for early delivery. For those in stock, try to ship on the same day as much as possible. For those out of stock, we will arrange the goods as soon as possible. Thank you for your understanding The solution to the shortage problem: Generally, we will contact the recipient, inform them of the reason for the shortage, and obtain their consent to change the style or color, etc. If the consignee cannot be contacted, the default principle is to ship as much as possible based on the allocation of goods. The remaining payment will be refunded to the buyer in full. [Sign in Instructions] Please ask the buyer to personally verify the accuracy of the package before signing for it. If you find that the quantity does not match or the goods are damaged, please immediately seal them in their original form and refuse to sign. Contact the store owner in front of the staff and confirm with them before returning the goods. Once signed for, our store will not be held responsible. Please note that any problems that may arise after others sign for it are also the same. Therefore, please make sure to sign for it in person Damage: Any damage caused by transportation will not be borne by our company (it is recommended to choose insured options such as Debon and Jiaji). But we have an obligation to make every effort to assist the customer in resolving this issue. Our company will use double-layer packaging, cushioning materials, compact stacking, and other methods to avoid damage incidents. Please make sure to check the quantity and appearance of the goods together with the personnel (this is your right). If the quantity is incorrect or the appearance is damaged, please have the personnel sign and confirm. Please read the above content carefully, as it is very important for you. If you are unable to perform the above actions, we will be very sorry for any problems that may arise and we are powerless to do anything about it. Return and exchange: Return conditions - If the quality problem of the product itself leads to the loss of its expected functions, we will provide a return and exchange. We will bear the shipping cost for items that meet the minimum weight of 15kg, and the buyer will bear the shipping cost for small items that do not meet the conditions (most problems can be solved by simple methods such as replacing the battery, adjusting the battery placement, and connecting the wire ends, etc. If you sell toys, you need to be able to repair them). Other factors such as poor sales and not as good as expected We will not offer returns or exchanges due to non product quality issues. Product quality: All products will undergo multiple inspections during production, after production, and before shipment, and will only be shipped if they are fully qualified. However, various uncertain factors can lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with 2% being exempt from liability. Please read the above terms carefully. Placing an order is considered as default to this agreement, and there is no need to sign a separate agreement. This agreement shall come into effect from the time of ordering. If you have any objections, please confirm with our staff before placing an order.