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About the Questions You May Have Logistics Information Dispatch Time: Orders are shipped within 48 hours.(Custom color orders will be shipped within 78 hours） Tracking Updates: Logistics information is usually updated within 1–3 days. No Tracking Update: Tracking updates may slow down once the package reaches the destination country. Please don’t worry — the parcel is still in transit. Kindly wait patiently, and you will receive your package within the valid delivery period. About Discounts You can obtain coupons by following store updates. We also regularly participate in official AliExpress promotional events. Before Receiving the Package Hardness Option: There is no hardness option on the order page. If you need a customized hardness, please contact customer service or leave a note in your order. (Default hardness: soft) Packaging: All orders are shipped in discreet and private packaging, with absolutely no disclosure of personal or product information. Declared Value: The declared value will not exceed USD 30. Declared Description: The package will be declared as toys. After Receiving the Package Wrong Size or Color: If you receive the wrong size or color, please contact customer service immediately. Refunds or reshipments will be arranged based on the buyer’s preference. Returns & Refunds: For hygiene reasons, returns or refunds are not accepted after the product has been unpacked. Thank you for your understanding. Kind Reminder If you encounter any issues, please contact customer service first. We will respond as soon as possible after receiving your message (within 15 hours). About “Nothosaur” “Nothosaur” is a gathering place for trendsetters, integrating depth, culture, and creativity into one unique brand.