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1. Place an order The store is over 36 (except in remote areas such as Xinjiang, Xizang, Inner Mongolia, etc.). If you place an order, you can contact customer service to change the freight. Please be informed. Our store offers refunds and returns for orders exceeding 200 yuan without any reason. 2. Product Our factory specializes in professional jewelry products, which are produced in bulk and are mostly handmade. There may be slight differences in products from different batches, and minor defects (which do not affect sales) cannot be avoided. We suggest taking a sample to see the goods first. Everyone should understand the principle of getting what they pay for. Don't rely on your own imagination. Everyone's imagination is infinite, and we cannot meet this. Please understand that for customers who are very strict with quality, please go to the counter to purchase 3. Color 1. Most of the products in our store are physical photos, with a small amount of online images; The color has been professionally proofread and is closest to the actual tiled image. Due to factors such as lighting, color contrast of computer monitors, and color temperature, color differences are inevitable. The image is for reference only, please refer to the actual product for details. Please take photos with caution if you mind 4. Style and color issues, default to distribution, without style or color remarks (except for special instructions on the product page); We will try our best to arrange the goods according to your requirements, but it is inevitable that there may be a shortage. We hope everyone can accommodate us. If there is a temporary shortage of goods (you can also place an order and note that the color of the shortage payment is random), we will notify you by Wangwang or phone. Please understand 5. After sales 1. Receipt: Please make sure to personally inspect and sign for the goods. This is your right and also the key to our after-sales work. Thank you for your cooperation. (If it is not convenient for you to personally sign for it, please inform your friends, relatives, or security guards who will help you sign for the goods.) 2. Shortage or quality issue: If there is a shortage or quality issue with the goods after you receive them, please contact after-sales customer service in a timely manner within three days after signing for them. If there is a quality issue, please take photos of the goods after receiving them and send them to us for confirmation. You can contact our after-sales service team Wangwang to send pictures, and we will provide you with a satisfactory solution. The consequences of overdue payment shall be borne by oneself. 3. Returns and exchanges: If you are not satisfied or like the product, you can return or exchange it without using it and without affecting secondary sales; Generally, products are returned or exchanged within three days of receipt without reason, while some products are returned within seven days without reason. Note: 1. The following conditions are not eligible for returns and exchanges: A The returned product packaging is damaged or incomplete, and the product accessories or related information are incomplete; B has not been repaired or modified without authorization; C is not used or stored according to normal methods; D color difference is non refundable or exchangeable, and products that exceed the after-sales service period. 2. After sales service is the most basic service of the company. We are willing to provide good after-sales service for everyone. At the same time, good after-sales service also requires the cooperation of customers. Please carefully read the above instructions before returning or exchanging goods, and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 3. For products with damages and quality issues, such as some product issues, if the customer wants to return them all, the buyer will need to bear the shipping cost according to regulations Additional tax points for invoicing. If invoicing is required, please contact customer service and provide specific invoicing information