Shibadu D500 RGB Backlit Wired USB Computer Mechanical Feel Keyboard And Mouse Set

D290 Keyboard and Mouse Set Regarding product quality: Our customer base has been continuously growing and increasing.This also makes us more confident in ourselves.Each product undergoes a certain level of testing during the production process, and we assure our customers that we are always striving for perfection and doing our best to guarantee high quality. Regarding express delivery and logistics: We choose Shentong Express and Best Express for deliveries. For large items within Guangdong Province, we use Lianhaotong Express and Su'er Express. The product prices do not include shipping costs. Deliveries within Guangdong Province usually take 1-2 days, while those outside the province take 2-3 days. In remote areas, delivery may be delayed by 1-2 days. Please be patient.If you need other shipping options, please be sure to contact us to adjust the shipping fee.For logistics, we choose Debang Logistics, Aneng Logistics, Yuancheng Logistics, Shenghui Logistics, Wangda Logistics, Guangfu Logistics, Zhongdao Logistics, and others. For remote areas, we use transit logistics, which can generally deliver to all provinces across the country. Compared to express delivery, it is slower, but the shipping cost is lower Regarding after-sales service: If you choose to cooperate with us long-term, we will consider your interests and will directly replace the product with a new one if any quality issues arise within one yearAs long as there is no damage caused by human error, please pay attention to the product's fragile return label.Additionally, if there is a quality issue with the product from the date of purchase, we offer a seven-day exchange guarantee and long-term warranty, except for customized products. For returns, shipping costs are paid once by each party, meaning the sender pays the shipping fee. The company refuses to accept any items sent with collect on delivery. Regarding ordering and shipping issues: After you have made the payment, in general, we will process your order within 24 hours.If there are special circumstances, our salesperson will contact you promptly. We hope your contact information remains online. Regarding order quantities: We accept OEM orders and, for the convenience of your purchasing and sales, our company normally maintains a certain amount of inventory.But if the order quantity is over 3000.Please be sure to contact us to arrange production, so as not to delay your shipping date. Regarding the receipt of goods: Please do not rush to sign for the delivery upon receipt. Be sure to check whether the packaging is intact and verify if the quantity of goods is correct. We will include a shipping note. If there is a shortage in quantity or the product style is incorrect, please contact us promptly for quality issues.We will handle it promptly. Regarding our ability to assist you: Our customer service team is sometimes quite busy, and if we don't respond promptly, it's likely because we are occupied. Therefore, sometimes we may not be able to handle everything, which can result in us not being able to assist you or respond to your inquiries in a timely manner. We kindly ask all buyers to refer to the detailed product descriptions and make purchases on their own. We apologize for any inconvenience this may cause.If you have an urgent matter that requires our immediate attention, you can call our service hotline: