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Please dont hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. About usWelcome to our store! We supply many style shoes, and ship to worldwide destinations. We search for the best of class products to bring them to you at reasonable prices, our excellent customer service and quick response to any query no matter how big or small is part of our corporate and you the customer and your satisfaction are always our top priority.Payment methodWe accept all payments that are available through Dhgate Payment facility. This allows for you and our payment protection.For international buyers:If shipping fee is not shown in the item it is because we may not ship to that country, please request shipping rate before purchasing an item.The shipping fee does not include any extra fees, taxes or VAT from buyer`s country. As a buyer, it is your duty to pay the taxes when you make an order from abroad.Delivery time may vary based on the location of the country and their Customs Department. The estimated delivery date is based on the ePacket tracking system. Some countries may take 30-50 days to deliver.How to clean1. Suede shoes are dirty and need to be cleaned. Generally, you choose to use suede shoe cleaner to apply around the shoes, and then gently dry brush with a toothbrush. After dry brushing, rinse with water and dry, wearing the same as new shoes. Especially snow boots and suede shoes can be cleaned at any time.2. White sneakers are dirty and cleaned. You can apply a small amount of toothpaste around the surface of the shoes. After applying for a minute, gently scrub with clean water. Then wrap the surface of the shoes with toilet paper, and then dry the shoes. Same as shoes.3. If you want to clean black leather shoes, you can choose black shoe polish. Around the black shoes, first use a dry cotton cloth to gently wipe off the dust, then apply shoe polish, and start oiling the shoes, so that the shoes will become black and shiny.4. Slippers, ordinary sandals, when washed with water, in order to make the shoes more clean, you can add a small amount of detergent to the shoes, soak for 2 minutes, scrub with a brush, and dry in a well-lit place.5. The cleaned white shoes turn yellow, first pour 20ml of redox paste in the cup, then pour 10ml of redox powder, add a small amount of water and stir well, then start to apply the adjusted paste on the shoes Around, after about 6 hours, the shoes were washed with clean water, and the shoes became whiter and brighter, just like new shoes. 1.Shipping Cost: Select the quantity first, then click the country via logistic methods in the page. 2.Go the the next page, you can see the detail shipping cost by each logistic methods under your selection. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days. Since your feedback is very important to our businesss development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Itll just take you 1 minute. Thank you! We are truly grateful for your support and trust in our products. 1.If you find our products meet your expectations, we would greatly appreciate it if you could take a moment to give us a full 5-star rating. 2.Your positive feedback serves as a powerful motivation for us to continue delivering high-quality products and exceptional service. 3.Your satisfaction is extremely important to us, and we thank you from the bottom of our hearts for your kind support. We believe that customers are like God to us, and we strive to treat every single one of you with the utmost respect and care. In the event that you are not fully satisfied with your purchase, we encourage you to contact us immediately. We are committed to providing the best possible service and will work tirelessly to resolve any issues until you are completely happy with your experience. Your satisfaction is our top priority and the driving force behind everything we do. We are dedicated to continually improving both our product quality and service standards to ensure that your shopping experience is nothing short of perfect. Thank you for choosing us, and we look forward to serving you again!