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1. What kind of courier service do you use? How long does it take to ship the goods? Due to the large variety of wholesale products which can be quite cumbersome, and the high volume of daily orders, general orders are shipped within 48 hours after payment. For urgent orders, you can communicate with customer service to discuss shipping arrangements. The default courier service is consulted with customer service; if there are special requirements, other couriers can be used. For urgent items, you can choose SF Express, but generally, postage is paid on delivery.Our company offers a diverse range of products Generally, all items are in stock upon listing. By default, if there is a small amount out of stock, it will be shipped directly without contacting us; our company will make a note of it.If there is any out-of-stock situation, please contact customer service after receiving the goods for a refund If you need to contact us for out-of-stock items, please write "out-of-stock contact" in the order notes. We will promptly contact you with specific details when the warehouse restocks 2. Customer service working hours are from 9 AM to 11 PM 3. What should I do if there are quality issues with the goods? If you purchase any product from our company and encounter quality issues, please contact customer service promptly. Our customer service team will resolve your problem as quickly as possible 1. If any functional failure or quality issues are found within 7 days of receipt based on the waybill date, please contact customer service promptly. Overdue claims will not be accepted; false reporting will be investigated Once verified, it will not be accepted 2. If the buyer cites dissatisfaction, dislike, not what I wanted, or difficulty selling as reasons, but there is no actual quality issue with the product, we will not offer a return or exchange 3. Customers should open the package and inspect upon receipt. If any product is damaged due to transportation issues, please have the relevant shipping company issue a certified document and provide it to us We will assist customers with claims; if goods are damaged or lost due to logistics, our company will help customers pursue the relevant responsibilities of the logistics company 4. Please ensure that the product packaging is intact and that all accessories and documentation are complete. If there are quality issues with the product itself, our company will provide a replacement within the specified time frame 5. If the returned product has damaged packaging, missing accessories or documentation; unauthorized modifications; not used according to normal methods; or is falsified, our company will not accept returns or exchanges